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Date: Wed, 18 Oct 2000 22:52:07 -0400
From: Christopher Faylor <cgf AT redhat DOT com>
To: cygwin AT sources DOT redhat DOT com
Subject: Re: A standard bug-reporting program for cygwin
Message-ID: <20001018225207.A15652@cygnus.com>
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References: <99B82AA9708ED0119B55006097125A00405B3E AT ifk63 DOT mach DOT uni-karlsruhe DOT de> <Pine DOT OSF DOT 4 DOT 21 DOT 0010190011430 DOT 26047-100000 AT garfield DOT cs DOT mun DOT ca>
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In-Reply-To: <Pine.OSF.4.21.0010190011430.26047-100000@garfield.cs.mun.ca>; from nzanella@cs.mun.ca on Thu, Oct 19, 2000 at 12:17:34AM -0230

I already answered this question with regard to bugzilla.

I anticipate that 99% of the "bugs" reported will be cockpit errors
and I don't want to set up a database to handle user errors.

cgf

On Thu, Oct 19, 2000 at 12:17:34AM -0230, Neil Zanella wrote:
>If you really want to set up a bug reporting program then why not use
>something such as the http://samba.anu.edu.au/jitterbug/ program?
>Then we can just add an entry in the FAQ for this and a line in
>/etc/profile saying "echo Read the FAQ loacted in directory..."
>and "echo Report bugs at http://...".
>
>Bye,
>
>Neil
>
>On Mon, 16 Oct 2000, Heribert Dahms wrote:
>
>> Hi David,
>> 
>> and what about the human reason, that those not finding
>> or even searching about cygcheck in FAQ/README
>> probably won't find this bugreport program, too?
>> In the worst case the traffic on the list isn't cut down,
>> but merely pointing to this new program instead of cygcheck!
>> 
>> 
>> Bye, Heribert (heribert_dahms AT icon-gmbh DOT de)
>> 
>> > -----Original Message-----
>> > From:	David A. Cobb [SMTP:superbiskit AT home DOT com]
>> > Sent:	Monday, October 16, 2000 23:38
>> > To:	cygwin AT sources DOT redhat DOT com
>> > Subject:	Re: A standard bug-reporting program for cygwin
>> > 
>> > Is there a good technical reason why an existing open-source system,
>> > such as
>> > Bugzilla, is inappropriate?
>> > 
>> > 
>> > Chris Faylor wrote:
>> > 
>> > > I'd like to set up a shell script or program which could be run to
>> > generate
>> > > text to be sent to the cygwin mailing list.
>> > >
>> > > It would ask a limited number of questions and generate a text file
>> > appropriate
>> > > for mailing here.
>> > >
>> > >   My idea would be for the script to run 'cygcheck -r -s -v' and
>> > then ask
>> > >
>> > >   What program is causing problems (e.g., gcc, bash, awk, etc)?
>> > >
>> > >   Describe the problem in detail (a simple test case would be
>> > appreciated):
>> > >
>> > >   Enter the name of any associated files needed to generate the
>> > problem.
>> > >   .
>> > >   .
>> > >   .
>> > >   Created file xxx.  Please send this file to
>> > cygwin AT sources DOT redhat DOT com with the
>> > >   subject "bug report".
>> > >
>> > > Does this make sense?  My goal is to cut down on the back and forth
>> > of the "I can
>> > > provide details if necessary".  "Yes.  Provide details."
>> > >
>> > > cgf
>> > >
>> > > --
>> > > Want to unsubscribe from this list?
>> > > Send a message to cygwin-unsubscribe AT sourceware DOT cygnus DOT com
>> > 
>> > --
>> > David A. Cobb, Software Engineer, Public Access Advocate.  Public Key
>> > at:
>> > <http://pgpkeys.mit.edu:11371/pks/lookup?op=get&search=superbiskit>
>> > "Don't buy or use crappy software"
>> > "By the grace of God I am a Christian man,
>> >  by my actions a great sinner" -- The Way of a Pilgrim [R. M. French,
>> > tr.]
>> > 
>> > 
>> > 
>> > --
>> > Want to unsubscribe from this list?
>> > Send a message to cygwin-unsubscribe AT sourceware DOT cygnus DOT com
>> 
>> --
>> Want to unsubscribe from this list?
>> Send a message to cygwin-unsubscribe AT sourceware DOT cygnus DOT com
>> 
>
>
>--
>Want to unsubscribe from this list?
>Send a message to cygwin-unsubscribe AT sourceware DOT cygnus DOT com

-- 
cgf AT cygnus DOT com                        Red Hat, Inc.
http://sources.redhat.com/            http://www.redhat.com/

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