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at-pr creates a queued job using
at which, after an
allotted response time is past, checks the PR to see if its state
has changed from `open'. When the PR is originally filed,
file-pr checks the
notify-about-expired-prs parameter in
the `dbconfig' file. If this parameter is set to
at-pr, which sets up the expiry check.
The `submitters' file contains the response time for each
>Submitter-Id: (see section The
submitters file). The time is determined in business hours, which are
defined in the database's `dbconfig' file (see section Overall database configuration).
If the PR is urgent and is still open after the requisite time period
at-pr sends a reminder to the GNATS
administrator, to the maintainer responsible for that submitter, and
to the maintainer responsible for the PR with the following message:
To: submitter-contact responsible gnats-admin Subject: PR gnats-id not analyzed in #hours hours PR gnats-id was not analyzed within the acknowledgment period of #hours business hours. The pertinent information is: Submitter-Id: submitter Originator: full name of the submitter Synopsis: synopsis Person responsible for the PR: responsible -- The GNU Problem Report Management System (GNATS)
The PR is urgent if its priority is `critical' or if its priority is `serious' and the severity is `high'.
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