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Keeping Track

3.7 Installing the user tools

When you install the GNATS utilities, the user tools send-pr, query-pr and edit-pr are installed on the server machine. If your machine is part of a network, however, you may wish to install the user tools on each machine in the network so that responsible parties on those machines can submit new Problem Reports, query the database, and edit existing PRs. In the following discussion, machines with the GNATS user tools installed are referred to as client machines. In general, there are three distinct types of client that a GNATS server may have to cater for:

• Machines that are on the same local network as the GNATS server, i.e. machines that are under the same administrative control.

• Machines on the general, open Internet.

• Machines behind firewalls etc. which deny direct access over the network to the GNATS server.

Each type of client requires a different approach when it comes to providing access.